TUNROMake the report useful
Residents can submit maintenance requests with details and supporting photos. Landlords can review the issue, set its priority, and follow progress in the same workspace as the unit and resident.
FROM REPORTED TO RESOLVED
A request. A clear next step.
A repair starts with a resident noticing something. Tunro gives that request a place to become a work order, a conversation, and a coordinated visit—without losing the home it belongs to.
Make room for a better everyday ↗14 days of premium features · Then Free for one unit and one resident portal · No card required
Arrange the work with context
Create a work order, plan a visit window, and coordinate availability with the people involved. Keep messages and updates together so the next reply starts with the history of the issue.
Bring a professional into the picture
Start with a recent or favorite professional, or explore the marketplace for another option. Post the job, compare submitted quotes, and keep the chosen work connected to the original request.
A SIMPLE WAY FORWARD
From the first step, a clearer path.
- Review the resident’s request
- Prioritize and arrange a visit
- Track the work through resolution
A LITTLE MORE CLARITY
Good questions. Clear answers.
Can residents report repairs themselves?
Yes. Residents use their invited portal to send maintenance requests and follow the associated updates and conversations.
Can I choose a professional I have used before?
Yes. Recent and favorite professionals provide a starting point before browsing the wider marketplace.
Is Tunro an emergency response service?
No. Residents should use emergency services or the property’s designated urgent contact for an emergency. A request in Tunro does not replace those channels.
Your next chapter starts here.
Start with one home. Find your rhythm. Make room to grow.
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